{"id":4392,"date":"2025-06-07T12:08:48","date_gmt":"2025-06-07T12:08:48","guid":{"rendered":"https:\/\/craftyzone.in\/about\/"},"modified":"2025-07-21T09:17:28","modified_gmt":"2025-07-21T09:17:28","slug":"about","status":"publish","type":"page","link":"https:\/\/craftyzone.in\/?page_id=4392","title":{"rendered":"About"},"content":{"rendered":"\n
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Our Aim<\/strong><\/h2><\/div>\n\n\n\n

At CraftyZone, our mission is to bring you the joy of gifting through beautifully personalized products.<\/p>\n\n\n\n

We believe that every product should spark happiness, and every gift should tell a story. With nearly every item open to customization, we guarantee a smile with every purchase. As we continue to serve customers across India, we celebrate the shared culture of thoughtful gifting and the beauty found in everyday essentials. Let\u2019s make the world a little more aesthetic\u2014one meaningful gift at a time.<\/p>\n\n\n\n

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Meet The Founder
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CraftyZone is the brainchild of Mansi Inamdar \u2014 a passionate creative curator and entrepreneur with a deep love for all things artistic.
Driven by the belief that creativity is a powerful force, whether in building a business or expressing oneself through art, Mansi has always prioritized her passion for design and innovation and holds a Patent for her Mirror box hamper. She finds joy in turning a simple wooden plank or a rough concept into something meaningful and beautiful. Over the years, her curiosity and love for crafts evolved into a deeper understanding of design, leading her to create CraftyZone \u2014 a brand dedicated to personalized gifts, virtual gifting, and curated gift boxes.
What began as a small homegrown initiative selling bookmarks, keychains, and hand-painted magnets has now grown into a thoughtful gifting brand. Despite this growth, the heart of CraftyZone remains the same: a commitment to quality, creativity, and customer satisfaction.
Today, CraftyZone proudly serves customers across India, celebrating the joy and culture of gifting. We believe that beauty lies in the details \u2014 in the everyday things that bring a little charm to life. And remember, you don\u2019t need to wait for someone else to make you feel special. Gift yourself something beautiful \u2014 because you deserve it.
A smile with every purchase? That\u2019s our promise.<\/p><\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

Why Us?<\/h2><\/div>\n\n\n\n
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Satisfaction<\/h2><\/div>\n\n\n\n

While shopping with us, we want you to be completely happy with the experience. If you have questions about us, our products, or even shipping, get in touch! We hope you continue to shop with us for many years to come.<\/p>\n\n\n\n

Eco-friendly products<\/h2><\/div>\n\n\n\n

Made from Vegan Material. So, when you order products from craftyzone such as personalized wallets, travel organizers, or anything else. Congratulations! You did a bit for mother nature.<\/p>\n\n\n\n

Quality of handcrafted products<\/h2><\/div>\n\n\n\n

We believe quality should never be a compromise. No matter what product you’re looking for, we guarantee reliability. We want you to feel confident that your purchase is of the highest caliber<\/p>\n<\/div><\/div>\n\n\n\n

FAQ<\/strong><\/h2><\/div>\n\n\n
\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tHow do I get in touch with you?<\/strong><\/span><\/div>

You can contact us here by simply writing to us at contact@craftyzone.in or on WhatsApp.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tI have just ordered online, when will I receive my order?<\/strong><\/span><\/div>

We will ideally ship your product in 5-9 business days. The delivery will vary based on the location and the products that you have ordered as most of the products we have are fully customized. We also send out an email to you after we ship your product, so you can track the order.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tWhy isn’t shipping free?<\/strong><\/span><\/div>

Well, the delivery guy needs to be paid, Right? \ud83d\ude42
Also, If we are buying anything online, where it says ‘free shipping, there is always a hidden cost in the price of the product that we are buying.
We do provide free shipping for some of our products so you can follow our Instagram handle\u00a0Craftyzone\u00a0<\/a>to know about these updates.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tI received a damaged product. What should I do?<\/strong><\/strong><\/span><\/div>

Don’t worry! If any damage has occurred to the product during shipment, send us an email along with the opening video to contact@craftyzone.in
Upon confirmation, we can replace it if brought to our notice\u00a0within 24 hours\u00a0<\/strong>from the date of being delivered. We will send the replacement asap only if we get the opening video of the product. Upon verification of the video, we will\u00a0replace it or give you a gift card\u00a0<\/strong>which you can redeem on your next purchase\u00a0(T&C applied)<\/strong><\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tI need a product to be delivered on an urgent basis. Is urgent delivery possible?<\/strong><\/strong><\/strong><\/span><\/div>

Urgent Delivery is available only on selected products. For any urgent orders please contact us on WhatsApp and then you may confirm your order.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tDelivery was attempted, but I was unavailable, what can be done now?<\/strong><\/strong><\/strong><\/strong><\/span><\/div>

Our Delivery executives usually attempt the\u00a0delivery twice<\/strong>. Please make sure someone is available to pick the items. If you miss the delivery twice, then it would be returned to us. We will\u00a0Re-ship<\/strong>\u00a0the order once we receive it with\u00a0additional delivery charges.<\/strong>\u00a0Also, no refund will be initiated in such a situation.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tDo you take Customized orders?<\/strong><\/strong><\/strong><\/strong><\/strong><\/span><\/div>

Yes, we do create custom designed products, regardless of the quantity. For any bulk orders please reach out to us on contact@craftyzone.in with your requirements.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tWhat are the delivery charges?<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/span><\/div>

Delivery charges depend on the quantity and total weight and volume of the product ordered. You will be charged accordingly at the checkout.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tHow do I track my shipment?<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/span><\/div>

After we ship your order, we will send you a mail with the tracking details. You can follow the guidelines given in the mail to track your order.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tAre you open for Collaborations?<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/span><\/div>

It really depends on what kind of\u00a0collaboration<\/strong>\u00a0it is. But we would like to hear your ideas. Drop us an email on contact@craftyzone.in<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tDo you ship internationally?<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/span><\/div>

Yes <\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tCan I change the delivery address of the item I ordered?<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/span><\/div>

If we are yet to ship your order, we can change the delivery address, please send an email with an updated address with 6 digit Pin code and valid phone numbers with your order id. If the order is shipped already, we won’t be able to change the address.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tWill I get a full refund upon cancelling the order?<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/span><\/div>

As most of the products are customized we do not accept any cancellation of the order. So, no refunds will be initiated once the product is ready. If the order is not processed, we might refund the amount (T&C Apply)<\/p><\/div><\/div><\/div>\n\n\n

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END TO END SOLUTIONS<\/h6><\/div><\/div><\/div>\n<\/div>\n\n\n\n
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INNOVATIVE & CUSTOMISED DESIGN<\/h6><\/div><\/div><\/div>\n<\/div>\n\n\n\n
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ASSURED QUALITY CHECK<\/h6><\/div><\/div><\/div>\n<\/div>\n\n\n\n
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GLOBAL SHIPPING<\/h6><\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"

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